Recurring Billing Delayed

Incident Report for BluePay

Resolved

This incident has been resolved.

Posted Feb 10, 2020 - 11:31 CST

Investigating

The issue affecting the BluePay recurring billing has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.

Posted Feb 10, 2020 - 11:30 CST

Monitoring

An issue with the recurring billing system prevented recurring transactions from being created from 02/08/2020 02:40:16 am CST until 02/10/2020 09:12:00 . The issue has been resolved. Transactions that were delayed are currently being processed.

Posted Feb 10, 2020 - 09:16 CST

This incident affected: Payment Gateway (Transaction Processing).