All systems and processes have been restored and are operating from our secondary data center. Thank you for your patience while we resolved the issues related to this emergency data center move.
Nov 24, 10:34 CST
Notification processing is caught up.
Nov 23, 10:48 CST
Quickbooks Online is now available.
Nov 23, 09:21 CST
Settlement and notification processing has resumed. There will be a delay while systems catch up their respective queues.
Nov 23, 09:10 CST
The following services continue to be unavailable. Work is continuing to restore these services running from the secondary data center.
Notifications (Trans Notify Post (webhook) and email receipts)
Quickbooks Online (Quickbooks Desktop is unaffected.)
Nov 23, 08:34 CST
BluePay Trans Notify Post (webhook) and email receipts will also be delayed until later Monday.
Nov 23, 01:24 CST
Secondary data center came on partially at 11:32pm CST and at full capacity at 12:45am CST.
Transaction processing has returned to normal. Settlement and recurring billing will be disabled until later Monday.
Nov 23, 01:06 CST
The issue has been identified and a fix is being implemented.
Nov 22, 23:44 CST
A power issue at the primary data center has required a move to the secondary data center. Configuration changes are underway. We appreciate your patience during this time.
Nov 22, 23:43 CST
We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
Nov 22, 22:20 CST