BluePay Status

All Systems Operational

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BluePay Systems Status

Payment Gateway Operational

Transaction Processing Operational

APIs Operational

Web Interface Operational

Settlement Operational

3rd Party Services Operational

Transaction Notification Operational

Web Interface Operational

APIs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Processing Time

Fetching

Past Incidents

Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

ACH R01 Insufficient Funds Limitation Disabled

Resolved - 09/06/2021 10:50pm CDT - 09/09/2021 12:05pm CDT the BluePay gateway was incorrectly blocking ACH transactions that used bank account information for any account that had ever received 3 R01 rejects in the past. The message on those declined ACH transactions would have been "Too Many Attempts to Resubmit Account with Insufficient Funds". The filter has been disabled until it can be updated. The NACHA requirement is to limit resubmissions of a transaction that has rejected with a R01 code to 3 times within 180 days.
Sep 9, 12:25 CDT

Sep 8, 2021

Addition of NACHA Compliance Checks

Completed - The scheduled maintenance has been completed.
Sep 8, 16:15 CDT

Scheduled - Starting 09/06/2021 10:50pm CDT the following ACH transaction checks were added to the BluePay gateway to assist merchants with NACHA regulation compliance.

Routing number / bank account number combinations that reject with the following reject codes will no longer be allowed to be used on new transactions. If bank information previously rejected for any of these reasons is used, the transaction will be declined with the message "Account Previously Rejected: Rxx" where xx is the reject code number.

R02 Account Closed
R04 Invalid Account Number
R12 Branch Sold to Another DFI
R13 Invalid ACH Routing Number
R28 Routing Number Check Digit Error
R42 Routing Number/Check Digit Error
R43 Invalid DFI Account Number
R82 Invalid Foreign Receiving DFI Identification

Transactions that reject for R01 Insufficient Funds may only be reattempted twice within 180 days. Additional attempts within 180 days will decline with the message "Too Many Attempts to Resubmit Account with Insufficient Funds".

These enhancements should make it easier for merchants to stay compliant with NACHA requirements.
Sep 8, 16:14 CDT