Investigating - Tuesday evening one of our vendors experienced an issue processing BlueChex Reserve ACH files. This issue only affects merchants using the BlueChex Reserve service. BlueChex Direct is not affected. BlueChex Reserve transactions and payouts from 4/23/19 and 4/24/19 may be delayed. Our vendor is currently working non-stop to resolve the issue as quickly as possible.
Apr 24, 14:24 CDT

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BluePay Systems Status

Payment Gateway Operational
Transaction Processing Operational
APIs Operational
Web Interface Operational
Settlement Operational
3rd Party Services Operational
Transaction Notification Operational
BlueView Merchant Portal Operational
Web Interface Operational
APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
BluePay Gateway Maintenance May 4, 23:00-23:30 CDT
The BluePay Gateway will be performing maintenance on May 4, 2019, from 11:00pm-11:30pm CDT. The gateway may be intermittently unavailable during this time. We apologize for any inconvenience this may cause while we work to maintain and improve our service.
Posted on Apr 22, 16:21 CDT
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Past Incidents
Apr 25, 2019

No incidents reported today.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019
Resolved - The issue affecting the BluePay Canada transaction processing has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Apr 13, 08:30 CDT
Update - The issue affecting BluePay Canada transaction processing has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Apr 13, 08:28 CDT
Update - The issue affecting the BluePay Canada transaction processing has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Apr 13, 08:27 CDT
Investigating - We are aware of an incident that is currently affecting BluePay Canada merchants. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
Apr 13, 08:05 CDT
Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.