The issue affecting the BluePay Gateway has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
May 20, 09:44 CDT
TSYS transaction processing has been restored. All gateway services are now running normally.
May 19, 17:30 CDT
For the minority of our merchants that process using the TSYS processing platform transaction processing is not currently available. We are working on a solution for those merchants.
May 19, 14:54 CDT
We have implemented a solution and are monitoring the incident until it is resolved. We will provide updates as they become available.
May 19, 08:03 CDT
We are continuing to work to resolve the issue. Resolution time is not yet available.
May 19, 06:56 CDT
We have identified the cause of the incident affecting the BluePay Gateway and are working to find a resolution. We appreciate your patience during this time.
May 19, 05:53 CDT
We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
May 19, 05:30 CDT