BluePay Status

All Systems Operational

About This Site

BluePay Systems Status

Payment Gateway Operational

Transaction Processing Operational

APIs Operational

Web Interface Operational

Settlement Operational

3rd Party Services Operational

Transaction Notification Operational

Web Interface Operational

APIs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Processing Time

Fetching

Past Incidents

Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

First Data Omaha connectivity issue

Resolved - The issue affecting the BluePay Gateway has been resolved. There have been no further errors after changing First Data Omaha servers. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Oct 11, 19:13 CDT

Monitoring - 10/11/2021 14:58 - 15:43 CDT a connectivity issue to the First Data Omaha processing platform caused some transactions to fail with the message PROC SELECT TIMEOUT-ERROR. We have switched to the Omaha secondary server which has cleared the issue. We are continuing to monitor.
Oct 11, 15:58 CDT

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

Gateway Maintenance Release

Completed - The scheduled maintenance has been completed.
Oct 4, 21:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 21:00 CDT

Scheduled - We will be releasing the following updates to the gateway at this time. No downtime for transaction processing is expected.

Change menu option "Add Transaction" to match page title "Virtual Terminal".
Change menu option "List Users" to match page title "User List".
Change menu option "Add User" and page title "New User" to "Create User".
Change menu option "Add Sub Account" to match page title "Create Sub Account".
Change menu option "Search Transactions" to match page title "Transaction Search".
Change menu option "List Transactions" to match page title "Transaction List".
Change menu option "List Uploads" to match page title "File Upload List".
Change menu option "Upload File" and page title "New File Upload" to "File Upload".
Change menu option "ACH Reconciliation" and page title "Payout List" to "ACH Payout List".

Add ability to send HTML formatted email receipts

In Virtual Terminal use new ACH Routing Number when provided when using an ACH master id.

Set transaction owner to User ID of user that uploaded the file using File Upload.

Add Transaction Type to Virtual Terminal Results Page.

Display Date of Last Rebill Status change on Rebill Admin Page.

Add gateway account name to Virtual Terminal page.

Allow a Live Transaction to Use a Test Transaction as a Master in the Virtual Terminal.

Remove Invalid Documentation Type Error for credit card transactions.

Add Transaction Date/Time to Email Receipts.

Change to use same gateway account as previous transaction when accessing Virtual Terminal from Virtual Terminal results page.

Remove BoldChat links from the BluePay gateway website.
Sep 28, 13:48 CDT

Oct 3, 2021

No incidents reported.