BluePay Status

All Systems Operational

About This Site

BluePay Systems Status

Payment Gateway Operational

Transaction Processing Operational

APIs Operational

Web Interface Operational

Settlement Operational

3rd Party Services Operational

Transaction Notification Operational

Web Interface Operational

APIs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Processing Time

Fetching

Past Incidents

Nov 26, 2020

No incidents reported today.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

BluePay Gateway Issue

Resolved - All systems and processes have been restored and are operating from our secondary data center. Thank you for your patience while we resolved the issues related to this emergency data center move.
Nov 24, 10:34 CST

Update - Notification processing is caught up.
Nov 23, 10:48 CST

Update - Quickbooks Online is now available.
Nov 23, 09:21 CST

Update - Settlement and notification processing has resumed. There will be a delay while systems catch up their respective queues.
Nov 23, 09:10 CST

Update - The following services continue to be unavailable. Work is continuing to restore these services running from the secondary data center.
Settlement
Recurring Billing
Notifications (Trans Notify Post (webhook) and email receipts)
Quickbooks Online (Quickbooks Desktop is unaffected.)
Nov 23, 08:34 CST

Update - BluePay Trans Notify Post (webhook) and email receipts will also be delayed until later Monday.
Nov 23, 01:24 CST

Monitoring - Secondary data center came on partially at 11:32pm CST and at full capacity at 12:45am CST.

Transaction processing has returned to normal. Settlement and recurring billing will be disabled until later Monday.
Nov 23, 01:06 CST

Identified - The issue has been identified and a fix is being implemented.
Nov 22, 23:44 CST

Update - A power issue at the primary data center has required a move to the secondary data center. Configuration changes are underway. We appreciate your patience during this time.
Nov 22, 23:43 CST

Investigating - We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
Nov 22, 22:20 CST

Nov 23, 2020

Nov 22, 2020

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.