Gateway interruption
Incident Report for BluePay
Resolved
We will continue to monitor the incident and make any further announcements as needed.
Posted 16 days ago. Apr 09, 2019 - 07:32 CDT
Monitoring
Official outage time was from 12:02 am CT till 12:29 am CT on April 9th, 2019, 27 minutes. We have taken aggressive action to prevent unauthorized traffic from reaching our environment.
Posted 16 days ago. Apr 09, 2019 - 01:08 CDT
Update
The interruption seemed to have started around 12:02 am, and did not fully recover until around 12:28 am. We are still continuing to monitor this attack in particular. We apologize for any inconvenience.
Posted 16 days ago. Apr 09, 2019 - 00:33 CDT
Investigating
We had an interruption in service tonight, between 12:06 am till 12:13 am CT. We are investigating the cause and will be taking action to resolve the root cause of the interruption. We are back and operational, monitoring the status of the gateway.
Posted 16 days ago. Apr 09, 2019 - 00:21 CDT
This incident affected: Payment Gateway (Transaction Processing, APIs, Web Interface).