BluePay Gateway First Data Nashville 8583 Outage

Incident Report for BluePay

Resolved

This incident has been resolved.

Posted Oct 17, 2023 - 14:32 CDT

Update

We are continuing to monitor for any further issues.

Posted Oct 17, 2023 - 11:07 CDT

Monitoring

First Data Nashville 8583 response times have returned to normal. We are continuing to monitor.

Posted Oct 17, 2023 - 10:46 CDT

Investigating

We are currently investigating timeouts when submitting transactions to the First Data Nashville 8583 processing platform. Other processing platforms are not affected.

Posted Oct 17, 2023 - 10:25 CDT

This incident affected: Payment Gateway (Transaction Processing, APIs, Settlement) and Web Interface, APIs.