BluePay Gateway Settlement Issue

Incident Report for BluePay

Resolved

The issue affecting the BluePay Gateway settlement has been resolved. Settlements between 12:31am CST and 09:26am CST were delayed and are now complete. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.

Posted Mar 01, 2020 - 09:43 CST

Update

We have implemented a solution and are monitoring the incident until it is resolved. We will provide updates as they become available.

Posted Mar 01, 2020 - 08:29 CST

Investigating

We are aware of an incident that is currently affecting transaction settlements on the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.

Posted Mar 01, 2020 - 07:47 CST

This incident affected: Payment Gateway (Settlement).