BluePay Gateway Notification Issue

Incident Report for BluePay

Resolved

This incident has been resolved. The notification queue is caught up and queue processors are back to running normally.

Posted Nov 05, 2019 - 09:05 CST

Monitoring

Notification queue processors are now running. It will take overnight for all pending notifications to be sent.

Posted Nov 04, 2019 - 23:08 CST

Identified

We are aware of an incident that is currently affecting notifications from the BluePay Gateway. Transaction processing is not affected. Both email and HTTPS post notifications of transaction processing results are currently unavailable. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.

Posted Nov 04, 2019 - 17:05 CST

This incident affected: Payment Gateway (Transaction Notification).