The service provider's issue has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Posted Aug 18, 2017 - 16:39 CDT
Monitoring
The service provider has implemented a solution. We are continuing to monitor.
Posted Aug 18, 2017 - 15:57 CDT
Identified
We have identified that there is an issue with a service provider's processing platform. We are working with the service provider to determine a solution.
Posted Aug 18, 2017 - 14:43 CDT
Investigating
We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
Posted Aug 18, 2017 - 14:15 CDT
This incident affected: Payment Gateway (Transaction Processing, APIs, Web Interface).