INCIDENT: Discover Authorization Timeouts

Incident Report for BluePay

Resolved

Client impact has ceased as of approximately 5:10 pm ET. The incident was caused by an internal problem at Discover.

Posted Feb 06, 2023 - 16:57 CST

Update

Discover has confirmed a disruption in service to Discover transaction processing on multiple platforms. Progress is being made to resolve the issue. Updates will continue to be provided as soon as possible.

Posted Feb 06, 2023 - 15:14 CST

Monitoring

An issue with an upstream provider has been identified, in which most Discover transactions have timed out or are declined.

We continue to monitor the situation and will provide updates as they become available.

Posted Feb 06, 2023 - 14:52 CST

This incident affected: Payment Gateway (Transaction Processing, APIs) and Web Interface, APIs.