Transaction Settlement Delay
Incident Report for BluePay
Resolved
Issues with 6/5/2017 settlements have been resolved.
Posted Jun 09, 2017 - 09:57 CDT
Monitoring
Performing final verification of 6/5/2017 settlements.
Posted Jun 08, 2017 - 17:23 CDT
Identified
The settlement issue has been identified and a resolution is in process. For the merchants affected only settlements from 6/5/2017 are delayed. Settlements from 6/6/2017 on have no issues. Please do not attempt to reprocess any transactions.
Posted Jun 07, 2017 - 13:34 CDT
Investigating
Some transactions intended for settlement on June 5, 2017 are currently experiencing delays. The issue is being worked on.
Posted Jun 06, 2017 - 15:23 CDT
This incident affected: Payment Gateway (Settlement).