The issue affecting the BluePay Gateway has been resolved. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Posted Jul 17, 2020 - 17:38 CDT
Monitoring
The service provider has implemented a solution and we are monitoring.
Posted Jul 17, 2020 - 17:15 CDT
Identified
A service provider has identified the cause of the incident affecting the BluePay Gateway. All gateway services have been restored.
Posted Jul 17, 2020 - 16:50 CDT
Update
We are continuing to investigate this issue.
Posted Jul 17, 2020 - 16:38 CDT
Investigating
We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
Posted Jul 17, 2020 - 16:26 CDT
This incident affected: Payment Gateway (Transaction Processing, APIs, Web Interface, Transaction Notification) and Web Interface, APIs.