BluePay Gateway Issue
Incident Report for BluePay
Resolved
A network service provider corrected the issue affecting the BluePay Gateway at 06:29am CDT. All systems have been working normally since that time. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.
Posted Mar 18, 2020 - 13:42 CDT
Monitoring
We have implemented a solution and are monitoring the incident until it is resolved. We will provide updates as they become available.
Posted Mar 18, 2020 - 06:43 CDT
Update
We have identified the cause of the incident affecting the BluePay Gateway and are working to find a resolution. We appreciate your patience during this time. We are partially up at this time.
Posted Mar 18, 2020 - 06:32 CDT
Investigating
We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
Posted Mar 18, 2020 - 05:46 CDT
This incident affected: Web Interface and APIs.